Summary of Services
- Digital Accessibility Consulting & Advising
- Manual and Automatic Testing
- Design Reviews
Help and Services Portal
Book a Free ConsultationOffice phone: 1-315-944-0699
Email: dana@techoverlay.life
New York, United States
Summary of Skills
Accessibility Specialist Services in a K-12 and higher educational settings
Provide academic support services for assistive reading, writing, note taking, and using the internet.
Manual Accessibility Tester/Desktop and Mobile
- JAWS Screen Reader Testing (PC)
- NVDA Screen Reader Testing (PC)
- VoiceOver Screen Reader Testing (Mac, iPhone, iPad)
- Talkback Screen Reader Testing (Android)
- Dragon Naturally Speaking Voice Commands (PC)
Automatic Accessibility Scanning & Testing
- SiteImprove
- SortSite
- Axe
- Wave
- ANDI
- Stark
- Bookmarklets
Accessibility Trainer
- Certified to Teach and Support JAWS
- Certified HTML Remediator
- Certified Docment and PDF Remediator
- Experienced in teaching/supporting VoiceOver on Mac/iPhone
Jira
Jira Service Desk, Jira Workspace, Jira Smart Forms, Qality for Manual Test Execution Management
Work Experience and Education
Contract Work, Employment, Projects and Interships
I have proudly served as an Accessibility Specialist for over 20 years in public and private industry providing web and PDF accessibility testing, consulting, remediation, and advising.
I'm available for work in private industry or in a higher educational setting as an Accessibility Specialist (Digital Accessibility Specialist), Assistive Technology Specialist (Digital Assistive Technology Specilaist), and can also provide comprehensive, high quality manual and automatic testing to help you determine the current accessibility health of your digital products.
February 2002 - Current
Accessibility Lead / CurbCut OS (remote)
Digital Accessibility... re-imagined. To achieve the same impact in the digital world that the Curb Cut Effect caused in the physical world.
Read MoreJanuary 2023 to Current
Program Manager / Hack Upstate (remote)
July 2020 to December2021
Meet the Newest Hack Upstate Team Members!, Aug 19, 2020
We recently added two new members to our Hack Upstate operations team, and we couldn’t be more excited to introduce them to our community. Dana McMullen & Jennifer Tran are already helping to plan our first virtual hackathon...
Read More- Assist the program founder in developing a virtual technology hackathon experience for an estimated 150 participants in place of an in-person hackathon by identifying technology, workflows, and production tools to create an experience that will interest and engage potential hackers (Zoom, Discord, DevPost, YouTube)
- Use Google Suiteto organize and communicate
- Research, compare, and recommend different virtual meeting platforms for events
- Public speaker at events to promote the Careers in Code Coding and Programming Bootcamp.
- Be creative and think outside of the box.
- Anticipate potential problems to help team implement “plan B” strategies to enable a seamless and smooth virtual hackathon experience
- Assist with digital advertising and marketing through FaceBook, LinkedIn, Instagram, Twitter, and Slack.
- Coordinate and attend live/virtual technology meetups to advertise the hackathon
- Create and monitor tech communities in Slack and Discord to promote social engagement and to respond to inquiries.
- Assist in the creation of slide shows to promote organizers, sponsors, partners, staff, and participants.
- Assist in developing and manage all aspects of promoting, supporting and organizing the remote Careers in Code coding and programming vocational/educational bootcamp for up to 20 selected students, 10 teachers, and teaching assistants.
- Provided instruction for two days on website accessibility.
- Work closely with the founder on program promotion, wait-list, program eligibility, admissions, kickoff, and daily operations.
- Set-up Google Classroom environment for instructors and students.
- Communicate daily with team via Slack, Trello, Email, Notions, and Clockify.
- Attend weekly meeting provide progress updates to team
- Support the virtual classroom learning environment in Zoom, Google Classroom, and Slack.
- Create and publish social media posts, blog posts in Medium, and newsletters. o Mentor/tutor HTML, CSS, Bootstrap CSS, and JavaScript.
Technology Trainer and Consultant / Virtual Emergence Technology Training (Dana McMullen dba)
2008 to 2010
- Provided JAWS Screen Reader and ZoomText Training to multiple individuals who are blind through the New York State Commission for the Blind and Visually Impaired
- Provided JAWS Screen Reader Training for Student at Little Falls High School (New York State)
- Provided JAWS Screen Reader Training for a Teacher of the Visually Impaired (TVI) at Baker High School (Baldwinsville, New York)
- Provided JAWS Screen Reader and ZoomText Training to multiple individuals who are blind through the New York State Commission for the Blind and Visually Impaired
Accessibility Specialist / SIDEARM Sports (hybrid)
Accessibility Specialist, 6/2021 to 12/16/22
• Expert knowledge, testing, and implementing WCAG 2.0, 2.1 Conformance level A, AA, AAA A11Y standards • Expert knowledge of front-end and full-stack web development • Manual testing using tools like JAWS, NVDA, and VoiceOver • Electronic testing using SiteImprove, SortSite, Wave, Axe Dev Tools, and Bookmarklets • Expert document conversion and PDF accessibility • Experience working in an Agile work environment • Project management using Jira, Slack, and Confluence for tracking workflow status, communication, and updates between multiple teams • Communicate accessibility problems, needs, and solutions with clients, designers, and developers • Educate others on digital accessibility and demonstrate how a person with a disability would use a computer • Ability to work unsupervised, in a fast paced, remote, or hybrid work environment
Adaptive Technology Adminstrator / Onondaga Community College
August 2004 - October 2009
• Partnered with campus IT to recruit and retain key talent to form the adaptive technology department, including persons with disabilities. • Trained staff and supervised student workers in assistive technologies according to laws under Section 504 and Section 508 of the Rehabilitation Act of 1973, the American with Disabilities Act. • Identified an online solution which enabled students with disabilities to more easily obtain classroom notes. • Partnered with campus IT to perform campus-wide software installations as well as create accessibility tools for the Testing Department.
New York State Commission for the Blind and Visually Impaired / Syracuse, New York
Certified Technology Trainer for Blind and Visually Impaired Computer Users Using JAWS Screen Reader, 2008 to 2010
• Instructed individuals on specialized keystrokes to navigate Windows OS, Microsoft Office, and the internet. • Installed software, created training plans and instruction guides to assist blind individuals in overcoming barriers faced when trying to access a computer and/or information on the internet.
Disability Services Office / Syracuse University
Assistive Technology Specialist, 8/2017 - 9/2018 and 2002 - 2005
• Analyzed barriers to web and print accessibility faced by individuals with cognitive and physical disabilities. • Implemented accessible solutions via code, electronic-text, and accessible print solutions to achieve easier read/write capabilities for all internet users. • Identified best practices for scanning and optical character recognition (OCR) to create in-house electronic textbooks. • Trained staff and students on assistive technologies for PC, Mac/IOS and Android platforms. • Launched project management tools like Access and OrangeTracker to assign tasks and track production. • Supervised and trained student workers. • Coordinated production of accessible materials to meet tight deadlines in a fast-paced environment.
Latoya Jones for Clay Council, Clay, NY
Fall of 2019
Latoya Jones for Clay Council, Clay, NY Web Developer & Social/Print Media Strategist, 2019 to 2019 • Developed campaign website that included a contact form as well as print marketing materials. • Set-up campaign hosting and business email account. • Collaborated with volunteer team to create branding and content for social media and print ads. • Assigned administrative rights to facilitate campaign emails and create/schedule ads on the campaign social media account.
The Syracuse Poster Project, Syracuse, NY Website Intern
Winter of 2019
• Completed front-end web development tasks using HTML, CSS, JavaScript, and PHP. • Updated code, content, and photos for an interactive photo gallery powered by Javascript
Education
Deque University Web Accessibility Certifications (9 total)
2020-2022
- Web Accessibility 2.2 Certificate, 16 courses, 26.50 IAAP Continuing Accessibility Education Credits (CAECs)
- Document Accessibility Certificate, 11 courses, 11.00 IAAP Continuing Accessibility Education Credits (CAECs)
- IAAP WAS Certification Preparation 2.0 Certificate, 11 courses, 11.00 IAAP Continuing Accessibility Education Credits (CAECs)
- Accessibility Program Management 2.0 Certificate, 5 courses, 4.75 IAAP Continuing Accessibility Education Credits (CAECs)
- Customer Service for People with Disabilities 1.0 Certificate, 5 courses, 4.75 IAAP Continuing Accessibility Education Credits (CAECs)
- Web Accessibility Bootcamp 2.0 Certificate, 5 courses, 4.75 IAAP Continuing Accessibility Education Credits (CAECs)
- Angular Accessibility, 5 courses, 4.75 IAAP Continuing Accessibility Education Credits (CAECs)
- Mobile App Accessibility Fundamentals, Version 1.0, Date: 12th of May, 2022 12:46am (GMT) 1.00 IAAP Continuing Accessibility Education Credits (CAECs)
- Fast Track to Accessibility 1.0, 1 course, 1.25 IAAP Continuing Accessibility Education Credits (CAECs)
Careers in Code Coding Boot Camp – Full-Stack Web Developer, Syracuse, New York
(Student Success Story published in Medium, 10/31/2019)
2019
- Certificate of completion
PDF Accessibility Training for Global Access, CommonLook / Syracuse University
2018
- Certificate of completion
Certified JAWS Technology Instructor For Blind and Visually Impaired Users, Freedom Scientific, St. Petersburg, Florida
2002
- Certificate of completion
Computer Information Systems and Programming, Onondaga Community College
Fall 1996 to Spring 1998 and Fall 2017
- Relevant Coursework Completed: Computer Information Systems, Web Development and Programming, Advanced Web Development and Programming, C++, Technical Writing, English, Statistics
Journalism, Syracuse University
Fall 1989 to Fall 1991
- Relevant Coursework Completed: Computer Information Systems, Web Development and Programming, Advanced Web Development and Programming, C++, Technical Writing, English, Statistics