Help and Services Portal
Book a Free ConsultationOffice phone: 1-315-944-0699
Email: dana@techoverlay.life
New York, United States
Provide academic support services for assistive reading, writing, note taking, and using the internet.
Jira Service Desk, Jira Workspace, Jira Smart Forms, Qality for Manual Test Execution Management
I have proudly served as an Accessibility Specialist for over 20 years in public and private industry providing web and PDF accessibility testing, consulting, remediation, and advising.
I'm available for work in private industry or in a higher educational setting as an Accessibility Specialist (Digital Accessibility Specialist), Assistive Technology Specialist (Digital Assistive Technology Specilaist), and can also provide comprehensive, high quality manual and automatic testing to help you determine the current accessibility health of your digital products.
February 2002 - Current
Digital Accessibility... re-imagined. To achieve the same impact in the digital world that the Curb Cut Effect caused in the physical world.
Read MoreJanuary 2023 to Current
July 2020 to December2021
Meet the Newest Hack Upstate Team Members!, Aug 19, 2020
We recently added two new members to our Hack Upstate operations team, and we couldn’t be more excited to introduce them to our community. Dana McMullen & Jennifer Tran are already helping to plan our first virtual hackathon...
Read More2008 to 2010
Accessibility Specialist, 6/2021 to 12/16/22
• Expert knowledge, testing, and implementing WCAG 2.0, 2.1 Conformance level A, AA, AAA A11Y standards • Expert knowledge of front-end and full-stack web development • Manual testing using tools like JAWS, NVDA, and VoiceOver • Electronic testing using SiteImprove, SortSite, Wave, Axe Dev Tools, and Bookmarklets • Expert document conversion and PDF accessibility • Experience working in an Agile work environment • Project management using Jira, Slack, and Confluence for tracking workflow status, communication, and updates between multiple teams • Communicate accessibility problems, needs, and solutions with clients, designers, and developers • Educate others on digital accessibility and demonstrate how a person with a disability would use a computer • Ability to work unsupervised, in a fast paced, remote, or hybrid work environment
August 2004 - October 2009
• Partnered with campus IT to recruit and retain key talent to form the adaptive technology department, including persons with disabilities. • Trained staff and supervised student workers in assistive technologies according to laws under Section 504 and Section 508 of the Rehabilitation Act of 1973, the American with Disabilities Act. • Identified an online solution which enabled students with disabilities to more easily obtain classroom notes. • Partnered with campus IT to perform campus-wide software installations as well as create accessibility tools for the Testing Department.
Certified Technology Trainer for Blind and Visually Impaired Computer Users Using JAWS Screen Reader, 2008 to 2010
• Instructed individuals on specialized keystrokes to navigate Windows OS, Microsoft Office, and the internet. • Installed software, created training plans and instruction guides to assist blind individuals in overcoming barriers faced when trying to access a computer and/or information on the internet.
Assistive Technology Specialist, 8/2017 - 9/2018 and 2002 - 2005
• Analyzed barriers to web and print accessibility faced by individuals with cognitive and physical disabilities. • Implemented accessible solutions via code, electronic-text, and accessible print solutions to achieve easier read/write capabilities for all internet users. • Identified best practices for scanning and optical character recognition (OCR) to create in-house electronic textbooks. • Trained staff and students on assistive technologies for PC, Mac/IOS and Android platforms. • Launched project management tools like Access and OrangeTracker to assign tasks and track production. • Supervised and trained student workers. • Coordinated production of accessible materials to meet tight deadlines in a fast-paced environment.
Fall of 2019
Latoya Jones for Clay Council, Clay, NY Web Developer & Social/Print Media Strategist, 2019 to 2019 • Developed campaign website that included a contact form as well as print marketing materials. • Set-up campaign hosting and business email account. • Collaborated with volunteer team to create branding and content for social media and print ads. • Assigned administrative rights to facilitate campaign emails and create/schedule ads on the campaign social media account.
Winter of 2019
• Completed front-end web development tasks using HTML, CSS, JavaScript, and PHP. • Updated code, content, and photos for an interactive photo gallery powered by Javascript
Deque University Web Accessibility Certifications (9 total)
2020-2022
Careers in Code Coding Boot Camp – Full-Stack Web Developer, Syracuse, New York
(Student Success Story published in Medium, 10/31/2019)
2019
PDF Accessibility Training for Global Access, CommonLook / Syracuse University
2018
Certified JAWS Technology Instructor For Blind and Visually Impaired Users, Freedom Scientific, St. Petersburg, Florida
2002
Computer Information Systems and Programming, Onondaga Community College
Fall 1996 to Spring 1998 and Fall 2017
Journalism, Syracuse University
Fall 1989 to Fall 1991